Frequently asked questions
6 ANSWERSClear answers before you move.
Start with the physical platform, compatibility and safety. Product-specific availability, price and shipping details belong on the relevant product page.
01 Does MagSnap need charging? Platform
No. The MagSnap Frame contains no battery or charging port. Any attached third-party device has its own power requirements.
02 Which devices work with MagSnap? Compatibility
Compatibility is documented by exact device model and adapter. Check the compatibility page before use; a device category does not mean every model is supported.
03 Are third-party devices included? Compatibility
No. Third-party products are sold separately. Product names are used only to describe compatibility and do not imply affiliation, certification or endorsement.
04 Can an attached device detach? Safety
Yes. Magnetic devices can detach, especially during impact or high-speed use. Confirm the adapter and retention setup, test before use and use the appropriate safety tether.
05 Where can I see current price and stock? Product
The product page shows the current selectable configuration, price and availability. Coming-soon concepts do not display an unconfirmed sale price.
06 Does the roadmap guarantee a release date? Roadmap
No. Roadmap labels separate available, in-development, prototype, planned and exploring work. A roadmap item is not a promise of release or availability.